Scaling Service Operations: The "Urban Wellness" Story
How a growing multi-location clinic increased efficiency by 40% using the Jesers Platform.
The Challenge
"Urban Wellness" started as a single small clinic. As they expanded to three locations with over 15 staff members, their manual booking process began to crumble. Phone lines were constantly busy, and double-bookings were frequent.
The Solution
They implemented Jesers Platform to centralize all operations. By using the Multi-Org Support and Advanced Analytics, they were able to:
- Manage all 3 locations from a single dashboard.
- Automate provider schedules based on their specific availability.
- Provide customers with a 24/7 self-service booking experience.
The Results
40%
Efficiency Increase
0
Double Bookings
95%
Positive Feedback
"Jesers changed the way we work. We focus more on our patients now, and less on the calendar." — Sarah, Operations Manager
Ready to scale your business?
Join hundreds of businesses that trust Jesers to handle their most critical operations.
Get Started for Free